This class provides an introduction to the structure and management of individual tourism organisations and attraction resources in the private, public and third sectors.

It begins with an overview of key industries involved in the distribution of tourism products (tour operators, travel agencies, e-mediaries); those that facilitate tourist transport and accommodation (e.g. the international airline and hotel sectors) before focusing on the sustainable management of key resources at destination level (e.g. culture, heritage, sport and events).

A theme running throughout the class will be the recognition by managers of the important role of tourism consumers in the co-creation of products, services and experiences and introduces students to the challenging management environment where tourism is produced and consumed at sources of demand, supply and the transit routes linking both.